Inbound Call Features

  • Geographic (01, 02) Numbers
  • Stop/Start Call Recording
  • Inbound Number Prefixing
  • Call Groups
  • Time Profiles
  • Voicemail to Email
  • Pick up Groups
  • Call Parking
  • Call Forwarding

Additional Features

  • Non-Geographic (03, 08, 09) Numbers
  • International Numbers (Inbound Only)
  • Free-Phone (0800) Numbers
  • Call Queues
  • IVR/Auto Attendant Menus

Business Features

  • Desktop/Mobile Twinning
  • Handset Provisioning
  • Call Stats/Wallboards·Centralised Directory
  • Conferencing
  • Company & Personal Voicemail
  • Custom Prompts
  • Paging
  • Call Monitoring
  • Automatic Failover
  • Inbound Call Diverts
  • Custom Music on Hold

Additional Features

  • Call Bundles
  • MS Teams Integration
  • Fax to Email

Outbound Call Features

  • Call Recording
  • Daily CDRs
  • Outbound Caller ID
  • Anonymous Dialling·Call Transfer
  • Group Call Transfer
  • Speed Dial
  • HD Calling

Additional Features

  • Telephone Preference Service screening
  • Corporate Telephone Preference Service screening

Fraud Prevention

  • Daily/Monthly Call Spend Limit
  • Call Spend Limit Alerts
  • UK Premium Rate Number Block
  • Restrict to IP Address
  • International PIN Codes
  • Network Provisioning Lock
  • Time-based Call Restrictions
  • Destination-based Call Restrictions
  • Proactive Fraud Monitoring
  • Real-Time Analysis
  • Geo-Zone Risk Blocking