VoIP (Voice over Internet Protocol) is a technology that enables voice and video communication over the internet. It has emerged as a popular alternative to traditional hardwired phone systems, and will soon be required as the copper network is replaced by digital Here are some of the key advantages of using VoIP.
1. Save on cost
VoIP Systems provide considerable cost savings right from the start. Most noticeably, setup costs are incredibly low compared to traditional landline system. In many instances, there is no need for any new hardware as it is completely accessible from most mobile devices.
With VoIP being priced on a per seat basis if, like Orbicomm, your provider works on 30 day contracts you are able to scale the system up and down easily. Saving money when the seats aren’t required and allowing you to budget effectively for new starters.
Furthermore, VoIP eliminates the high call costs for any long-distance communication, since the entire system is internet based. As long as you have an internet connection you can call from anywhere at anytime, without any high-costs.
2. Incredible Flexibility and Scalability
With the capacity to work from anywhere (as long as there is an internet connection) VoIP promotes easy scalability to accommodate business growth. It empowers remote teams with powerful communication tools, whilst creating enhanced productivity and encouraging virtual collaboration.
The excellent mobility of a VoIP system means users have the freedom to access messages and calls when on-the-go, and use a range of different devices dependent on their location and day-to-day requirements. As well as this, call-forwarding and virtual numbers assist in increased accessibility for all users.
3. Advanced Features and Functionality
With a rich set of features to enhance communication within the business and to external users, a VoIP system can easily be adapted to the setup of your business. With both collaboration and management tools you can utilise the features you need to ensure efficient day-to-day operations.
Collaboration tools range can include video and audio conferencing, screen sharing and file sharing in real-time and instant messaging and presence indicators for rapid communication.
Call management tools can include call forwarding, waiting and voicemail options, IVR (Interactive Voice Response) systems and call recording and analytics for monitoring improvement.
4. Excellent Reliability and Call Quality
With excellent call quality and stable connections, this promotes seamless collaboration amongst remote workers as it eliminates the possibility of drop-outs or frustration through repeated sentences.
5. Integration and Compatibility
VoIP is a defined protocol and is therefore compatible with many devices and systems. There are lots of options for customisation and and integration into existing business systems.
There is a huge range of benefits to be had with VoIP systems, ranging from cost savings and remote working to advanced features and reliability. These benefits alone makes it easy to understand why it has grown so popular in such a short timeframe. With the digital switchover in progress, VoIP is a established and reliable technology to replace your traditional phone system