Telecoms Company Birmingham | VoIP & Business Broadband

Voice over Internet Protocol, or VoIP, is the future of telephony. Powered by the internet rather than copper cables, VoIP is a cost effective way to bring flexibility, scalability and enterprise grade features to your telephone system. With the deadline for the UK’s traditional phone networks to go digital by 2025, there’s never been a better time to switch.

Effortless setup

Get your system and new business lined up and running in no time, allowing you to focus on growing your business.

Cutting-edge features

Give your sales and customer support teams an unfair advantage with advanced business phone service provider features such as smart call routing and multi-level IVR.

Prompt support

Always find an expert by your side. Reach out to our agents via chat or email and get real time support and access to comprehensive documentation.

Let’s talk

Start your business telecommunications journey today.

Call Us – 0843 5300193

Our VoIP Plans

£12

/ user with 30-day terms

Start Today

What’s Included

A seat on Orbicomm’s industry leading VoIP platform

Voicemail

Call Recording

Mobile Softphone

Core

£15.50

/ user with 24 month terms

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What’s Included

Everything from our flex plan plus…

2000 minutes of UK landline and mobile calls per month per seat

Complete

£20

/ user with 36 month terms

Start Today

What’s Included

Everything from our Flex and Core plan plus…

Yealink Advanced VoIP Deskphone

Looking for something more tailored?

Custom Packages

Call Us for Free Quote

FAQ’s

How much does VoIP cost per month?

Because you don’t have to have a dedicated phone line you’ll no longer have the cost of expensive call charges and line rentals. You’ll usually have a fixed monthly cost that’ll be a fraction of the cost that you’re currently paying. From as little as £12 a month! VoIP can save you up to 50% on your current annual telephone bills!

Can you monitor performance?

A VoIP system will help you track your company KPI’s and ensure you’re on track monthly to achieve your targets. Or at least highlight where the shortfalls are, if there are any! You’ll be able to monitor your customer service and sales team to see who’s answering inbound calls and who’s being proactive making outbound calls. You can have real-time stats on your computer and even display them on a monitor in then office for all to see – There’s no hiding! Calls can also be recorded for staff training and compliance purposes.

Can you use a normal phone with VoIP?

There’s a couple of ways you can introduce VoIP technology to your business to streamline your telephone system and start saving money. You can use your existing exchange hardware and add something called SIP trunking and use your existing handsets. Or completely remove all your inhouse exchange hardware and purchase new SIP handsets that simply plug into a router. Your business is different from the next so, keep an open mind about which route to take and speak to an expert about which system is best for you.

Is VoIP Scalable?

If you need a new phone line, you add one in seconds yourself. No need to guess how many you need or pay for spares just on the off chance you employ a new member of staff. Likewise, if a member of staff leaves simply disconnect the line. So, the installation and maintenance of VoIP technology is super easy – even for technophobes!

Is VoIP right for remote working?

More and more of the UK workforce are working remotely to offer flexibility and cost savings for new employers. The one vital key component to a successful remote workforce is ensuring that the communication works. A VoIP system allows you to make calls on your mobile from home, the office, a coffee shop or even on the bus. Your employees can also reroute calls to any number or telephone, so they’ll never miss a call. The world is becoming a small place and your telephone system needs to adapt.

What our clients say

“Jim and the team have made the process of moving our phone system and going digital so easy for us. They’ve been on hand to answer our questions, find the best solution for our organisation and provide exceptional support throughout.

“The way we do business has changed since the pandemic and the new phone system has helped us to work more effectively, whether we are in the office, working from home or on the move. I’d highly recommend using Orbicomm to other businesses.”

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